Ledger Terminates Support for Nano S Hardware Wallet, Sparking User Backlash

Ledger's decision to discontinue support for its Nano S hardware wallet has ignited frustration among long-time users. The company announced in May 2025 that it WOULD cease accepting new applications, features, and updates for the device, effectively forcing upgrades to newer models like the Nano S Plus or Nano X.

The Nano S, launched in 2016 as Ledger's breakthrough consumer product, now faces obsolescence due to limited storage capacity. While the company emphasized security concerns and advised users to safeguard their 24-word recovery phrases, many criticized the MOVE as a profit-driven abandonment of loyal customers.

Social media platforms erupted with complaints as users discovered the policy change. The backlash highlights growing tensions in crypto between technological progress and consumer expectations for durable, long-term hardware solutions.